For the Love of Sugar

For the Love of Sugar provided our wedding cake, along with assorted mini cookies and brownies for our wedding dessert. All was very reasonably and competitively priced. Designing the cake was smooth and simple, and we were provided great insight along the way on design, servings, and more. On the day of our wedding, we were so overwhelmed and happy with how it turned out - it was prettier than we even imagined! And last but DEFINITELY not least, their cake is DELICIOUS. It is most definitely not forgettable, bland, dry wedding cake, it is so tasty and moist. We heard nothing but positive things from all of our guests! Would most definitely recommend for your events! :)

I had an incredibly disappointing experience at this place that used to be my go-to spot for ordering cakes for special occasions. Something has definitely changed because there were several issues that made it a terrible experience: 1) The service was extremely unpleasant, 2) The cake was undercooked (please refer to the attached pictures), and 3) There was unnecessary stress due to a lack of communication. It was my daughter's 10th birthday, and I was filled with excitement as I emailed the owner, Manal, to entrust her with creating the special birthday cake. This was the first time in six years that I was celebrating my daughter's birthday with her, and it held great significance for us. Unfortunately, it seemed like just another cake to the shop, but for us, it was a truly momentous occasion. I had placed my order weeks in advance and happily paid the amount they requested over the phone. The pick-up date and time were confirmed, and I usually never leave things until the last moment. I even followed up multiple times to ensure that everything was on track and as ordered. I take full responsibility for trusting that they knew what they were doing, simply because I had been a loyal customer. On the day of pick-up, I arrived on time only to be treated poorly by the receptionist, who seemed unaware of my order. My heart started racing when she couldn't find the cake, and it took her 15 minutes to locate it. To my surprise, she then informed me that they were waiting for me to bring the cake toppers. I honestly didn't realize I had to bring them, and if they were "waiting," they should have called me to clarify since they never mentioned when I should bring the toppers. The receptionist called the store manager, who rudely spoke to me while facing away from the customers. Another staff member, who was responsible for finishing the cake, even had the audacity to call me crazy. I experienced the worst customer service, undeserved anxiety on my daughter's birthday, and the inconvenience of having to rush to Kroger to get the toppers before the guests arrived. Additionally, the cake itself was stodgy and undercooked (please see the attached pictures). They didn’t even finish the spelling of “birthday” properly!!! I have made the decision that I will never return to this place again, and I cannot recommend them for any special occasion.